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Polo Villas Clubhouse Usage Policy
The clubhouse is available for use by residents of Polo Villas for meetings and private events and is available Tuesday through Friday during non-business hours until 9:00 p.m. and Saturdays from 10:00 a.m. until 9:00 p.m. The office and clubhouse are closed Sundays, Mondays and on Thanksgiving, Christmas, and New Year’s Day. Reservations must be made through the on-site manager and a refundable $100.00 cleaning fee must be paid at the time of making the reservation. Any furniture that is moved or rental furniture that is brought in is done so at the sole direction and liability of the user. Please restore the clubhouse to its original condition after use. Thank you.
Apartment Lock Out Policy
If residents lose their key or become locked out of their apartment, the following options are available:
1. During posted normal business hours (excluding holidays) residents may come to the main office for assistance. There is no fee for this service. We cannot guarantee that the office will always be open during business hours. Resident must provide proof of identity before being allowed entry into the apartment. There will be a fee for any replacement key provided.
2. After normal business hours, but prior to 9:00 p.m., residents may contact the emergency phone number provided on the office door or on the recorded message, and a staff member, if available, will open the door. A callback number must be left so that the staff member can speak to the resident prior to opening the door. There will be a $50.00 fee charged for this service. Please understand that this service is provided as a convenience to residents and that a staff member may not be available to provide this service after normal business hours.
3. After 9:00 p.m., no lock out service is provided and residents have the option of calling a locksmith at residents' own cost and expense. Additionally, any damage to the premises or duplication of keys will be at the residents' own cost and expense. No alterations to the locks are permitted.
Notice of Intent To Vacate
PDF 30-Day Notice of Intent to Vacate, please click here
Building/Site Plans
To download PDF versions of building and lot information, please click on the links below:
To download and view our PDF files, you will need Acrobat Reader installed on your computer to read and print the application. If you do not have it, please click the icon below, for a free download of the software.
